May 21st 2024

New

🔥 Flamegraphs

This feature is now available to all Grow plan customers.

We’re excited to roll out a new feature that’s going to make managing your Knowledge Base even easier: Flamegraphs!

What's New?

Flamegraphs provide a visual representation of your article performance over the last 14 days. Here's why you'll love it:

  • Quick Trends & Changes: Instantly see how your articles are performing and spot any sudden changes or trends.

  • Compare Multiple Articles: Effortlessly compare the performance of different articles in your content list, making data-driven decisions a breeze.

  • Interactive Analytics: Engage with your HelpDocs analytics in an intuitive way by clicking a flamegraph and heading to a filtered view in your Stats.

Use Cases

So what are Flamegraphs useful for? Here's a few ideas:

  • Sudden Traffic Drops: If you notice a drop in traffic, flamegraphs help you quickly identify which articles are affected and analyze what changed over the past 14 days.

  • Content Optimization Projects: Compare the performance of updated articles to their original versions at a glance, guiding your optimization efforts.

  • Publication Planning: Use Flamegraphs to forecast high and low engagement periods when planning your content schedule.

We hope this new feature will help you understand how your articles are performing 💝

Check it out in the Content view and let us know what you think! 🚀

Learn more about how to use Flamegraphs over here →