May 21st, 2024
New
đĨ Flamegraphs
This feature is now available to all Grow plan customers.
Weâre excited to roll out a new feature thatâs going to make managing your Knowledge Base even easier: Flamegraphs!
What's New?
Flamegraphs provide a visual representation of your article performance over the last 14 days. Here's why you'll love it:
Quick Trends & Changes: Instantly see how your articles are performing and spot any sudden changes or trends.
Compare Multiple Articles: Effortlessly compare the performance of different articles in your content list, making data-driven decisions a breeze.
Interactive Analytics: Engage with your HelpDocs analytics in an intuitive way by clicking a flamegraph and heading to a filtered view in your Stats.
Use Cases
So what are Flamegraphs useful for? Here's a few ideas:
Sudden Traffic Drops: If you notice a drop in traffic, flamegraphs help you quickly identify which articles are affected and analyze what changed over the past 14 days.
Content Optimization Projects: Compare the performance of updated articles to their original versions at a glance, guiding your optimization efforts.
Publication Planning: Use Flamegraphs to forecast high and low engagement periods when planning your content schedule.
We hope this new feature will help you understand how your articles are performing đ
Check it out in the Content view and let us know what you think! đ